What is the best way to overcome structural, cultural and geographical differences to establish an effective and engaged team?
A leading international health and beauty group was looking to make significant cost savings following a merger of two businesses operating in the same sector, but with considerable cultural and operational differences.
Primarily, it wanted improved business intelligence at a lower cost by eliminating duplication and delivering information more effectively.
The organisation asked TEN LTD for help to review the corporate needs for management information; examine existing activities and processes in the IT and finance departments; design an optimal structure for the future; consider how to integrate this into the overall business; and advise on how to implement the new operating model.
By stepping back from the structural issues and looking at overall strategic objectives, TEN LTD was able to analyse what was needed and how best to deliver it, which clarified how the merged department should be structured.
The organisation has now decided on a structure and implementation plan for an effective centralised business intelligence team, that delivers accurate and timely information and insights to help the business make better decisions. This team will be future-focused, engaged with the wider business, and clear about accountabilities and levels of decision-making.
“TEN helped to review the corporate needs for management information; examine existing activities and processes; design an optimal structure; and integrate and implement the new operating model.” William Montgomery