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Leadership Tip

How to give feedback to someone who doesn’t want it

It’s important to give feedback to team members. But what should you do when an employee gets defensive? Leaders in these situations may want to take a break from giving performance-related feedback and try giving feedback based more closely on how the... read more

Leadership Tip

How to react when a conversation heats up

Conversation is challenging enough at times. When it gets heated, conversation can seem impossible. When a conversation turns negative, it’s helpful to have a repertoire of replies at your fingertips. Consider these options: Reframe. Cast the... read more

Leadership Tip

How to manage a micromanager

Micromanagement is about lack of trust. The person who is micromanaging doesn’t believe anyone can do something as well as he or she can. Once you understand this, you’ll be better able to manage a micromanaging boss. First, make sure you... read more

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