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Leadership Tip

How to overcome a bad first impression

A bad first impression can be hard to shake. But changing how others view you is not impossible. Here are four ways to overturn entrenched beliefs: Surprise people. For example, if you’ve developed a reputation for never speaking up, make a... read more

Leadership Tip

How to head off your next angry outburst

When you’re angry or disappointed with a colleague, it can be tempting to dash off a text or email to say so. But an angry message sent in haste can ruin a relationship. Before communicating, ask yourself: What outcome do I want? Think about... read more

Leadership Tip

How to ensure your next big meeting actually accomplishes something

How many times have you walked out of a theoretically important meeting and thought, “What did we accomplish?” More often than not, the problem isn’t with what did or didn’t happen at the meeting - nothing got done because the meeting’s goals... read more

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