Leadership Resources

Leadership Tip

How to monitor your goals

Having goals is a good thing. But the current trend of self-monitoring, whether through time trackers or fitness trackers, means we are constantly evaluating ourselves: the sales we make, the hours we work, the miles we run. Over-... read more

Leadership Tip

How to cool a heated negotiation

Emotions get heated during a negotiation because there are high stakes: people’s jobs, their standing with their bosses, their confidence, the success of a venture, or the future of their business. Whatever the reason the conversation has turned... read more

Leadership Tip

How to give feedback when it’s not wanted

It’s important to give feedback to team members. But what should you do when an employee gets defensive? Leaders in these situations may want to take a break from giving performance-related feedback and try giving feedback based more closely on how the... read more

Leadership Tip

How to know if you are ready to lead

Becoming a leader is a huge change in your role. Some newly promoted leaders excel, but others wonder what they’ve gotten themselves into. If you’re ambivalent about making the leap, here’s what to consider: Count the cost. Taking on new... read more

Leadership Tip

How to keep your performance levels up

Do you like to follow the news at work? Be careful what you read: Research has found that consuming negative news has a significant detrimental effect on our mood and emotions, undermining our performance for the rest of the day. Here’s how to keep your... read more

Leadership Tip

How to handle negative feedback

When criticism arrives unexpectedly, remembering how you should react to it is tricky. Getting caught up in the heat of the moment can overwhelm our best intentions. Think through the reaction you want to have now, so that you'll be ready when the time... read more

Leadership Tip

How to manage people who are smarter than you

The best managers hire smart people to work for them. But what if your direct reports are smarter than you? How do you manage people who have more experience or knowledge? Consider whether your fears are based in reality. Insecurity can affect... read more

Leadership Tip

How to work with prickly personalities

People with low emotional intelligence, also known as EQ, are generally harder to work with - they can be grumpier, more negative, and more erratic than average. But a few tactics can help you collaborate with a low-EQ person: Be gentle. ... read more

Leadership Tip

How to recognise when you’re being too stubborn

Being stubborn isn’t always a bad thing. But if you’re standing your ground for the wrong reasons (like if you hate to be wrong), you’ll do more damage than good. Since it’s hard to recognise stubbornness in yourself, look out for these signs that you’re... read more

Leadership Tip

How to become a more respectful leader

Showing respect enhances a leader’s influence and performance - and a worldwide study found that it’s the leadership behaviour with the biggest effect on employee engagement. Yet many leaders struggle to show respect to their employees. To become a more... read more