Leadership Resources

Leadership Tip

How to give feedback to someone who doesn’t want it

It’s important to give feedback to team members. But what should you do when an employee gets defensive? Leaders in these situations may want to take a break from giving performance-related feedback and try giving feedback based more closely on how the... read more

Leadership Tip

How to react when a conversation heats up

Conversation is challenging enough at times. When it gets heated, conversation can seem impossible. When a conversation turns negative, it’s helpful to have a repertoire of replies at your fingertips. Consider these options: Reframe. Cast the... read more

Leadership Tip

How to manage a micromanager

Micromanagement is about lack of trust. The person who is micromanaging doesn’t believe anyone can do something as well as he or she can. Once you understand this, you’ll be better able to manage a micromanaging boss. First, make sure you... read more

Leadership Tip

How to hire talent

Economists tend to assume organisations will figure out how to get the right people they need to fill vacancies. What if that is wrong? Only about a third of organisations monitor whether their hiring practices lead to good employees, and they spend a... read more

Leadership Tip

How to decide who gets to be coached or mentored

Not every executive will benefit from working with a coach or mentor. If you’re the person who decides which leaders get to work with an outside expert, you want to spend your budget wisely. To assess whether a struggling leader is ready for coaching or... read more

Leadership Tip

How to make better decisions

Imagine what the world would be like if everyone practiced a little more rational decision-making. Fortunately, research does show that there are things you can do to help make more accurate and reason-based - and less emotion-based and potentially... read more

Leadership Tip

How to talk like TED

The 35-year-old ideas conference, which took place in Vancouver last month, has in many ways set the standard for public speaking in the professional world. But what specifically makes a TED talk work? Your idea is everything: If you can’t sum... read more

Leadership Tip

How to use your phone less

Many of us rely on our devices for everything from rousing us in the morning to staving off boredom. But there are ways to break the habit. Here are five ways to cut down on phone use Get an alarm clock. Using your phone as an... read more

Leadership Tip

How to buy happiness

Money has little effect on happiness. Epicurus said it and modern empirical psychology confirms it. So why do we have so much trouble accepting this? One reason is that the fact that money doesn’t buy us happiness clashes with the obvious fact that it... read more

Leadership Tip

How to get things done

A to-do list can help you stay organised and focused, but it can also become overwhelming when it gets too long and you’re not sure what to tackle next. Try keeping three lists - and a calendar. To start off, think about all of the tasks assigned to you... read more