Leadership Resources

Leadership Tip

How to develop your emotional agility

Everyone has felt critical, doubtful, or scared, even at work - and attempting to minimise or ignore such emotions can amplify them. Effective leaders neither buy into nor try to suppress their inner experiences - instead, they develop “emotional agility... read more

Leadership Tip

How to manage someone you don't like

If you’re like most leaders, you probably gravitate towards direct reports who act nice and don’t deliver bad news. But it’s often those who provoke or challenge you - the people you like less - who prompt new insights and help propel the group... read more

Leadership Tip

How to build the right team behaviours

Even though most management systems focus on individual performance, it’s critical to reward and recognise your team collectively. As a team leader, support the right group behaviours by: Encouraging collaboration. Talk about your people as a... read more

Leadership Tip

How to increase your productivity

All organisations are slowed down by unnecessary behaviours that choke productivity. These practices can help you clear some of it away: Pick up the phone. An email chain can be a useful reference, but it frequently takes more time to write an... read more

Leadership Tip

How to build better relationships

When people feel connected to you, even difficult conversations feel less threating. Here are three tips to forge stronger bonds with your team: Relate whenever you can. View every interaction as an opportunity to get to know someone a little... read more

Leadership Tip

How to make good decisions faster

A simple approach can help replace your slow deliberations with fast decisions. Try this framework:  Know your ultimate objective. The biggest hurdle to fast decisions is criteria overload. Of the seven or eight possible objectives you... read more

Leadership Tip

How to avoid the pitfalls of positive feedback

Praise should motivate your employees, but in some cases it does just the opposite. Here’s how to make sure positive feedback actually works: Don’t cushion the blow. Don’t routinely say something “nice” before giving criticism. Doing so... read more

Leadership Tip

How to get your potential noticed

Overcoming people's perceptions of you isn't easy. But getting bosses, peers, or potential clients to realise, and remember, what you're doing now - and grasp what you're truly capable of - is important if you want them to think of you when new... read more

Leadership Tip

How to be a work/life role model

Everyone struggles to find the right balance between work and life. As a manager and/or leader, how you personally handle this challenge influences your team members. They are looking to you for signs of what they can and should do. Here is how you... read more

Leadership Tip

How to show your strength as a leader

Competence can be established by virtue of the position you hold, your reputation, and your actual performance. But your presence matters too. If you want people to see you as a strong leader, do the following three things:  Feel in... read more