Leadership Tip
How to handle negative feedback
31 October 2018
When criticism arrives unexpectedly, remembering how you should react to it is tricky. Getting caught up in the heat of the moment can overwhelm our best intentions. Think through the reaction you want to have now, so that you'll be ready when the time... read more
Leadership Tip
How to manage people who are smarter than you
24 October 2018
The best managers hire smart people to work for them. But what if your direct reports are smarter than you? How do you manage people who have more experience or knowledge? Consider whether your fears are based in reality. Insecurity can affect... read more
Leadership Tip
How to work with prickly personalities
17 October 2018
People with low emotional intelligence, also known as EQ, are generally harder to work with - they can be grumpier, more negative, and more erratic than average. But a few tactics can help you collaborate with a low-EQ person: Be gentle. ... read more
Leadership Tip
How to recognise when you’re being too stubborn
10 October 2018
Being stubborn isn’t always a bad thing. But if you’re standing your ground for the wrong reasons (like if you hate to be wrong), you’ll do more damage than good. Since it’s hard to recognise stubbornness in yourself, look out for these signs that you’re... read more
Leadership Tip
How to become a more respectful leader
3 October 2018
Showing respect enhances a leader’s influence and performance - and a worldwide study found that it’s the leadership behaviour with the biggest effect on employee engagement. Yet many leaders struggle to show respect to their employees. To become a more... read more
Leadership Tip
How to be satisfied at work
26 September 2018
What is it that makes a job satisfying? Salary? Title? Perks? Following your passion? Countless studies show these kinds of rewards don’t keep us motivated for long. Once your basic needs are met, people don’t report being any happier or less stressed as... read more
Leadership Tip
How to get people’s attention
19 September 2018
With people being constantly bombarded with requests, it can be tough to get your colleagues’ attention. That’s why it’s important to cut to the chase about what you need someone to do, when, and why. Whether you’re sending an email, making a... read more
Leadership Tip
How to make one-on-one meetings more effective
12 September 2018
A one-on-one meeting with a direct report can often feel more stressful and disorganised than it needs to be. A few simple steps can make such meetings more productive and collaborative: Pay attention. Turn off your phone and... read more
Leadership Tip
How to make direct feedback part of your routine
5 September 2018
Many managers and leaders don’t give effective feedback because they’re simply pressed for time. There are three ways to make this easier - for you and your direct reports: Create a standard way in. Reduce the time you spend... read more
Leadership Tip
How to check in on your emotional intelligence
29 August 2018
Emotional intelligence can be strengthened over time with commitment and discipline. But those who most need to develop it often realise that too late. So here are some telltale signs that you need to work on your emotional intelligence:... read more