Leadership Tip

How to give feedback to overly sensitive employees

How to give feedback to overly sensitive employees. Giving feedback to a colleague can be challenging, especially if they are sensitive or defensive. However, feedback is essential for improving performance, building trust, and fostering collaboration. How can you deliver feedback to a sensitive colleague in a way that is constructive, respectful, and effective? Here’s a three-part plan.

  1. Use positive reinforcement to tell them that they have the potential to perform better than their current level.
  2. Ensure the criticism is framed as a gap between their current level of performance and their potential level of performance.
  3. Identify a specific and controllable behaviour that they can do more or less of to achieve better performance.

The above leadership tip...
was sent in response to a question from a participant on our acclaimed 10/10 leadership development and mentoring programme. Whether you're a first time manager or an experienced leader, straightforward, practical advice on best practice is hard to find. Until now. To find out how you, your team or your organisation can benefit, please join us on our next complimentary webinar or contact us.


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