Leadership Tip

How to write emails that people will read

When you send an email, chances are that it's competing with hundreds of others for the recipient's attention. Here's how to compose emails that people will actually read, answer, and act on:

1. Get straight to the point. Make your request in the first few sentences. Be polite, but concise. Try an opening like, "Great interview. Thanks for sending it. May I ask a favour?"

2. Keep it brief. People find long emails irksome and energy-sapping. The more they have to scroll, the less receptive they'll be. Limit your message to a single screen of reading.

3. Write a short but informative subject line. With a generic or blank subject line, your message will get lost in your recipient's inbox. Be specific - try "10 things you didn't know last week" instead of "News." If you're asking someone to take action, highlight that in the subject line.

The above leadership tip...
was sent in response to a question from a participant on our acclaimed 10/10 leadership development and mentoring programme. Whether you're a first time manager or an experienced leader, straightforward, practical advice on best practice is hard to find. Until now. To find out how you, your team or your organisation can benefit, please contact us.



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