Leadership Tip

How to lead with heart

When we think of great leaders, we often picture people who are strong, decisive, and confident. But one of the most underrated qualities of leadership is kindness. While some mistake kindness for weakness, the truth is that leading with empathy and respect creates stronger teams, better results, and a more positive work environment. Here are some practical ways to lead with kindness:

  1. Listen more than you speak: Show people they matter by truly hearing them.
  2. Give credit and recognition: A simple “thank you” goes a long way.
  3. Offer help and encouragement: Even small gestures can make a big difference.
  4. Be fair and respectful: Treat everyone with dignity, regardless of their role.
  5. Lead by example: When you act with kindness, it sets the tone for the entire team.

The above leadership tip...
was sent in response to a question from a participant on our acclaimed 10/10 leadership development and mentoring programme. Whether you're a first time manager or an experienced leader, straightforward, practical advice on best practice is hard to find. Until now. To find out how you, your team or your organisation can benefit, please contact us.


Looking for a speaker for your next event?
William Montgomery, our Founder and CEO, is available as a keynote speaker and event host. His experience as a speaker encompasses a wide number of audiences on a diverse array of subjects. He is also a volunteer for Speakers for Schools and Inspiring the Future.

Subscribe

Free weekly email on things you didn't know last week with links to articles on leadership excellence. To view previous editions click here.


Unlock your potential

Whether face to face, or over the telephone, we can develop your leadership skills, support you in making important decisions, and help you reach your potential.

Read More

Leadership Articles

10 questions leaders should never ask

Leadership is often portrayed as having the right answers. In reality, great leadership is more about asking the right questions. Questions can open minds, build trust and encourage innovation. Equally, they can shut down discussion, create... read more

10 ways to build your team

Everyone would like to be part of a dream team - a group of people, each skilled in their own discipline, pulling together to achieve more than they ever could alone. Yet while most organisations talk about teamwork, they still tend to reward individual... read more

10 weekend habits of purposeful leaders

The most impactful leaders know that success doesn’t come from working around the clock - it comes from working with intention. And that includes how we spend our weekends. While weekdays often revolve around performance, the weekend is a chance to reset... read more

Leadership Tips

How to build a team that never stops improving

Over the years, I’ve worked with hundreds of teams, from the Royal Navy to the boardroom. The best weren’t always the smartest, the biggest or the best resourced. What set them apart was their willingness to keep learning. They created an environment... read more

How to create a sense of belonging

People rarely leave organisations, clubs or communities simply because of the work. More often, they leave because they no longer feel they belong. Leaders cannot control every disagreement or disappointment, but they can create an environment where... read more

How to make people feel valued

The most successful leaders don’t just manage performance. They make people feel seen, heard and valued. Everyone wants to know that what they do matters, but recognition isn’t one-size-fits-all. Great leadership means understanding what makes each... read more