Leadership Tip

How to lead with heart

When we think of great leaders, we often picture people who are strong, decisive, and confident. But one of the most underrated qualities of leadership is kindness. While some mistake kindness for weakness, the truth is that leading with empathy and respect creates stronger teams, better results, and a more positive work environment. Here are some practical ways to lead with kindness:

  1. Listen more than you speak: Show people they matter by truly hearing them.
  2. Give credit and recognition: A simple “thank you” goes a long way.
  3. Offer help and encouragement: Even small gestures can make a big difference.
  4. Be fair and respectful: Treat everyone with dignity, regardless of their role.
  5. Lead by example: When you act with kindness, it sets the tone for the entire team.

The above leadership tip...
was sent in response to a question from a participant on our acclaimed 10/10 leadership development and mentoring programme. Whether you're a first time manager or an experienced leader, straightforward, practical advice on best practice is hard to find. Until now. To find out how you, your team or your organisation can benefit, please contact us.


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