To get what you want, you must first define it. It sounds obvious, yet so many people go through life without defining what they want. With a clear sense of what you want, you're able to create goals and a step-by-step plan for getting there. Likewise, getting people to do what you want is difficult, especially if you lack authority. When direct techniques like asking fail, try more subtle approaches:
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Talk less, listen more. Colleagues are less likely to resist when you've taken the time to acknowledge their concerns. Listen to their worries and make sure your solutions recognise them.
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Make them like you. It's hard to say no to someone you like. We tend to like people who share our background and interests, so play up similarities. Flattery also works. If your colleagues do a good job, tell them.
- Do a favour. Doing something for someone gives you influence. Everyone understands the need to repay what another person has given them.
The above leadership tip...
was sent in response to a question from a participant on our acclaimed 10/10 leadership development and mentoring programme and was adapted the Guide to Managing Up and Across. Whether you're a first time manager or an experienced leader, straightforward, practical advice on best practice is hard to find. Until now. To find out how you, your team or your organisation can benefit, please contact us.
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