Leadership Tip

How to overcome email overload

Has your inbox reached its size limit? Have you lost track of who's waiting for a response? Most people struggle to stay on top of e-mail. Here are three tactics that might help:

1. Reply by phone. Quick calls can often eliminate dozens of e-mails. A five-minute chat may be more efficient than crafting a message that adequately explains the situation.

2. Do not copy. If a message you're sending requires a recipient's attention, include that person in the "to" field; if not, leave them off entirely. Tell colleagues to do the same.

3. Put down the smartphone. When you have a few minutes between meetings, don't respond to e-mail on your mobile's tiny keyboard. Wait until you're back at your desk or with your laptop or tablet, when you can craft a better response in less time.


The above leadership tip...
was sent in response to a question from a participant on our acclaimed 10/10 leadership development and mentoring programme. Whether you're a first time manager or an experienced leader, straightforward, practical advice on best practice is hard to find. Until now. To find out how you, your team or your organisation can benefit, please join us on our next complimentary webinar or contact us.


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