Leadership Tip

How to lead in a crisis

When leading through a crisis, most leaders are forced to think and behave in ways that feel unfamiliar. In a time-pressured, make-or-break situation, you might wonder if you should take charge and command action or take the time to enable the innovation of others. You can do both. Here are three things to do in a crisis that are both directive and empowering:

  1. Set a vision that instills both realism and hope. Assess the current situation and how it’s likely to evolve. At the same time, articulate the possibility of succeeding against all odds.
     
  2. Bring people into the discussion. Set clear boundaries for who is on and off the core team, but invite in helpful collaborators as well. People may have to work in fluid, shifting arrangements, rotating in and out of teams as the demands of the situation evolve.
     
  3. Engage on a personal level. Dive in and start doing the work. Lead a disciplined, coordinated execution while also encouraging innovation through experimentation and learning along the way.

The above leadership tip...
was sent in response to a question from a participant on our acclaimed 10/10 leadership development and mentoring programme and adapted from Leadership Lessons from the Chilean Mine Rescue by Faaiza Rashid et al. Whether you're a first time manager or an experienced leader, straightforward, practical advice on best practice is hard to find. Until now. To find out how you, your team or your organisation can benefit, please contact us.


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