Leadership Tip

How to determine if you are really open to hearing feedback

If you’re in an influential position, you’ve probably told employees something to the effect of “My door is always open.” It’s likely that you genuinely meant the declaration. You might feel that you are a pretty approachable leader, and that others feel comfortable coming to you with their issues and ideas. That may be true - but it may not be. Leaders often have an inflated idea of how easy it is for others to speak honestly to them. If you want people to give it to you straight, start by asking yourself several questions: 

  1. Are you honestly interested in others’ opinions?
  2. Have you considered how risky it feels for others to speak up to you?
  3. What specifically do you need to do and say to enable others to speak up?

Once you have a better sense of what’s standing in people’s way, whether it’s your behaviour or not, you can take steps to remove those obstacles. You might reduce status differences by dressing more casually; introducing a “red card” at executive committee meetings to ensure someone has the ability to challenge you; or holding your extroversion in check so that others get a moment to speak.


The above leadership tip...
was sent in response to a question from a participant on our 10/10 leadership development and mentoring programme, and adapted from The Problem with Saying ‘My Door Is Always Open by Megan Reitz and John Higgins. Whether you're a first time manager or an experienced leader, straightforward, practical advice on best practice is hard to find. Until now. To find out how you, your team or your organisation can benefit, please join us on our next complimentary webinar or contact us.

Subscribe

Free weekly email on things you didn't know last week with links to articles on leadership excellence. To view previous editions click here.


Learn how to lead effectively

Gleaned from wisdom acquired by working with hundreds of highly successful leaders from the world of business, media and sport, our workshops are fortified with practical tips to help you better lead yourself, your team and your business.

Read More

Leadership Articles

10 actions for effective communication

High-quality communication is an essential element in business and organisational performance. Effective communication relies on engaging with people, having a commitment to building strong and productive relationships and realising that we communicate... read more

10 actions for advancing your career

Standing out at work isn’t about wearing a flashy hat - though, that could help. The more effective way to make an impact is by developing the skills that will get you noticed. Here are 10 strategies for advancing your career: Make skills... read more

10 actions for achieving best performance

Success does not begin with radically changing the way you work or acquiring new skills: the first step is to take what you already do to the highest level.  However trivial it may seem, if you can do a task more smartly than you did before, and... read more

Leadership Tips

How to keep employees honest

While it's impossible to predict every potential conflict of interest employees may face, you can significantly increase the likelihood that they will act in the company's best interest by providing clear, detailed guidelines. By setting expectations and... read more

How to regain your focus

Regaining focus can be tough, especially when distractions, fatigue, or lack of motivation get in the way. Whether you are struggling to concentrate at work, while studying, or on personal projects, sharpening your focus can make a huge difference in... read more

How to develop a strategy

Developing a strategy is a process that involves thoughtful planning, analysis, and a clear path forward. Whether you're crafting a strategy for a business, launching a new product, or working toward personal goals, the core idea is the same: how do... read more