Leadership Tip

How to react to criticism

As you lean-into the challenges and new opportunities that come with them, remember that criticism is a natural process of the leadership journey. Since criticism is never easy to handle, keep the following five tips in mind to ensure you handle it wisely.

  1. Don’t freeze. The disapproval of others may trigger a fight-flight-or-freeze response - feeling attacked, our bodies react automatically. It helps if you prepare responses in advance and give yourself time. Say that you’ll give the criticism your consideration and get back to them later.
     
  2. Ask around. If it’s the first time you’ve heard the criticism, find out if the view is more widely shared. Is it valid, or the opinion of just one person? Don’t react - reach out to friends.
     
  3. Apply the criticism to your role, not yourself. We tend to take things personally that are not personal at all.
     
  4. Connect. When we’re reeling from criticism, we tend to withdraw from others. Reach out instead. Cultivate a group of friends.
     
  5. Develop a stomach for it. Many strive to be likeable, but it is an illusion to believe that you’ll ever be universally beloved. Realise that then you can face the realities and benefits of diverse opinions and value the parts of yourself disliked by others.

The above leadership tip...
was sent in response to a question from a participant on our 10/10 leadership development and mentoring programme and adapted from How to Take Criticism Well by Sabina Nawaz. Whether you're a first time manager or an experienced leader, straightforward, practical advice on best practice is hard to find. Until now. To find out how you, your team or your organisation can benefit, please join us on our next complimentary webinar or contact us.

Learn how to lead effectively

Gleaned from wisdom acquired by working with hundreds of highly successful leaders from the world of business, media and sport, our workshops are fortified with practical tips to help you better lead yourself, your team and your business.

Read More

Leadership Articles

10 THINGS EVERY LEADER SHOULD LEARN TO DO ALONE

The most important person you will ever lead is yourself. Yet, remarkably, that is often where leadership receives the least attention. We spend a great deal of time discussing how to lead teams, motivate colleagues, influence decisions and inspire... read more

10 questions leaders should never ask

Leadership is often portrayed as having the right answers. In reality, great leadership is more about asking the right questions. Questions can open minds, build trust and encourage innovation. Equally, they can shut down discussion, create... read more

10 ways to build your team

Everyone would like to be part of a dream team - a group of people, each skilled in their own discipline, pulling together to achieve more than they ever could alone. Yet while most organisations talk about teamwork, they still tend to reward individual... read more

Leadership Tips

HOW TO MAKE YOUR MEETINGS MORE INCLUSIVE

The success of a meeting should be measured not by how much is said, but by how much is contributed. Yet too often, discussions are dominated by the loudest voices, while valuable insights remain unheard. As a leader, your responsibility is not simply to... read more

HOW TO LEARN FROM YOUR BIGGEST MISTAKES

We all make mistakes. Some are quickly forgotten, while others can haunt us for years. But the difference between those who grow from their mistakes and those who repeat them is rarely the mistake itself. It’s what they choose to learn from it. Here are... read more

HOW TO FIX SOCIAL CARE

Social care has defeated successive governments because every proposed solution becomes an argument about who pays, who qualifies and what the state should provide. Yet Britain is hardly alone in facing an ageing population and rising care costs. Other... read more