It can be daunting to bring a problem to your manager, especially when you are just starting out. But these conversations are an inevitable part of every job. Learning to have a productive conversation during a crisis requires intention and patience. Use this four-step framework to prepare yourself:
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Describe the problem. Provide a general overview and show the specific impact it has on your work and the company's goals.
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Identify your solution. Explain how you've already tried to solve the problem and what you've learned from those attempts. Recommend a specific approach, along with alternatives to give your manager options.
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Discuss the benefits. Focus on concrete examples of how your idea will succeed. If you have tested your approach on a small scale with good results, share that information.
- Accept responsibility. Demonstrate your commitment to ensuring success. Work with your manager to develop a final action plan.
The above leadership tip...
was sent in response to a question from a participant on our acclaimed 10/10 leadership development and mentoring programme and adapted from the HBR Guide to Managing Up and Across. Whether you're a first time manager or an experienced leader, straightforward, practical advice on best practice is hard to find. Until now. To find out how you, your team or your organisation can benefit, please contact us.
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