Leadership Tip

How to work with prickly personalities

People with low emotional intelligence, also known as EQ, are generally harder to work with - they can be grumpier, more negative, and more erratic than average. But a few tactics can help you collaborate with a low-EQ person:

  1. Be gentle. Just because someone is unpleasant doesn’t mean you have to be too. In fact, you can become a calming agent for low-EQ people if you make an effort to act politely and kindly.
     
  2. Be explicit. Avoid social subtleties, or you will be misinterpreted. Low-EQ individuals are generally less capable of reading between the lines, and their ability to decode others’ intentions can be limited.
     
  3. Do not get offended. People with low EQ are blunt. They have low interpersonal sensitivity and find it hard to empathise with others, so they may come across as politically incorrect or overly direct. The key is not to take things personally.

The above leadership tip...
was sent in response to a question from a participant on our acclaimed 10/10 leadership development and mentoring programme and adapted from How to Work with People Who Aren’t Good at Working with People by Tomas Chamorro-Premuzic. Whether you're a first time manager or an experienced leader, straightforward, practical advice on best practice is hard to find. Until now. To find out how you, your team or your organisation can benefit, please join us on our next complimentary webinar or contact us.


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