17 May 2017
Whether you’re interviewing for a job or making a sales call with a new client, first impressions matter. Your relationships and interactions will be a lot easier if you start off strong. Here’s how to do it:
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Do your homework. Know who you’re talking to, what he or she cares about, and the problem they are trying to solve. Prepare relevant talking points before the meeting.
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Exude confidence. It’s normal to be nervous, but you don’t want your anxiety to show. Your body language should be confident and comfortable. Take long strides. Sit up straight. Walk with your chest held high.
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Engage and be engaging. Draw out the other person. Listen to what he or she is saying. Ask thoughtful follow-up questions. The better you make them feel, the more they are inclined to have a positive impression of you.
- Follow up. To ensure your first impression sticks, write the person a thank you note or send an article related to the conversation you had.
The above leadership tip...
was sent in response to a question from a participant on our 10/10 leadership development and mentoring programme, and adapted from How to Make a Great First Impression by Rebecca Knight. Whether you're a first time manager or an experienced leader, straightforward, practical advice on best practice is hard to find. Until now. To find out how you, your team or your organisation can benefit, please join us on our next complimentary webinar or contact us.