Leadership Tip

How to make ghosting extinct

Ghosting is a phenomenon we wish would go the way of the dinosaurs. But it seems like it's here to stay as many would rather say nothing at all than say something that makes them, or the recipient, feel uncomfortable. Here are some workable suggestions on how to be more forthright in situations where the temptation might be to ghost someone. For starters, don't be afraid to deliver bad news. It gives you a chance to exercise your empathy muscles.

  1. Being prompt and compassionate with a response often eases the sting.
  2. Draft a response ahead of time. One psychologist suggests this template: empathetic acknowledgment, a direct update and a warm parting.
  3. Don't worry about being perfect, be present.

The above leadership tip...
was sent in response to a question from a participant on our acclaimed 10/10 leadership development and mentoring programme. Whether you're a first time manager or an experienced leader, straightforward, practical advice on best practice is hard to find. Until now. To find out how you, your team or your organisation can benefit, please join us on our next complimentary webinar or contact us.


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