Leadership Tip

How to earn, and keep, your team's trust

When employees trust their manager, they’re more likely to follow through on goals and be forthcoming about challenges. That’s why it’s important to reinforce your trustworthiness. Here’s how you build, and keep, your team’s trust:

1. Make a connection. Get to know people on your team and let them get to know you.

2. Encourage rather than command. Delegate tasks and grant as much autonomy as possible, but make your expectations, and performance metrics, clear.

3. Take blame, but give credit. Show that everyone is working toward shared goals and not your personal agenda. Don’t play favourites.

4. Show competence. If you aren't good at your job, you can forget about your employees trusting you. Update your own skills and follow through on commitments. Ask questions and express an eagerness to learn.


The above leadership tip...
was sent in response to a question from a participant on our acclaimed 10/10 leadership development and mentoring programme. Whether you're a first time manager or an experienced leader, straightforward, practical advice on best practice is hard to find. Until now. To find out how you, your team or your organisation can benefit, please join us on our next complimentary webinar or contact us.


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